Digital intake & CRM for Plumbing Companies
Every request that reaches you — from your website, a missed call or an ad — lands in one place, with the job address, what the customer needs and how soon.
What you get
A branded request form
Your logo and colors, a link or button for your site, and the job address, services and timeline captured up front.
Missed-call text-back
An unanswered call gets a text back and a new lead on your board within seconds.
Leads ranked for you
Every request is scored Hot, Warm or Cold, so the urgent jobs get the first call.
From request to won job
A board for every stage, a calendar for estimates, reminders and review requests after the visit.
Built for Plumbing Companies
When the call comes in at 9pm
A burst pipe doesn't wait for office hours, and neither does the homeowner — if you don't answer, the next plumber on Google does. With Janus, a missed call gets a text back within seconds, and the request lands on your board with the address, what they need and how urgent it is. Requests marked as emergencies are flagged Urgent so they get the first callback.
Every request, one board
Website form, missed calls, Google and Facebook ads — every lead shows up in one list, ranked Hot, Warm or Cold. Drain cleanings, water heater quotes and repipe estimates move from New to Won on the same board, so nothing sits in someone's voicemail.
Estimates that turn into jobs
Book the estimate on the calendar, send a reminder before the visit, and ask for a Google review after the job's done. You see which ads brought in work that actually got paid.
Frequently asked questions
The questions we hear most, each answered in a sentence or two.
Can I tell a clogged drain from a flooded basement before I call back?
Yes. The request form asks what's going on and how urgent it is, and emergencies are flagged Urgent at the top of your board.
Will I know which ads bring in water heater and repipe jobs?
Yes. Lead-source reports show which ads, listings and referral links bring in jobs that were won, not just calls.
Does Janus replace my answering service?
It catches the calls you miss with an instant text back and a lead on your board. Many businesses use it alongside their phone line rather than instead of it.
Can my customers use it in Spanish?
Yes. Your request form works in English and Spanish.
Do I pay per technician?
No. Every plan includes unlimited users, so every technician on your team can log in.
How long does setup take?
Most businesses have their branded request form live the same day.
Try Janus free
Your front door starts with a “Request Service” button, already set for Plumbing Companies — change it anytime.
Start your plan