Digital intake & CRM for Appliance Repair Companies
Every request that reaches you — from your website, a missed call or an ad — lands in one place, with the job address, what the customer needs and how soon.
What you get
A branded request form
Your logo and colors, a link or button for your site, and the job address, services and timeline captured up front.
Missed-call text-back
An unanswered call gets a text back and a new lead on your board within seconds.
Leads ranked for you
Every request is scored Hot, Warm or Cold, so the urgent jobs get the first call.
From request to won job
A board for every stage, a calendar for estimates, reminders and review requests after the visit.
Built for Appliance Repair Companies
A broken fridge can't wait until Monday
When food is spoiling or the washer is full of water, customers want the first repair company that answers. Janus texts back every call you miss and logs the request with the address and what's wrong, so you can call back with a time instead of losing the job.
Know the job before you roll
The request form captures the appliance and the problem up front. Every lead is ranked Hot, Warm or Cold on one board, so you can plan your route and bring the right parts.
Booked, reminded, reviewed
Schedule the visit on the calendar and Janus sends a reminder so someone is home when you arrive. After the repair, happy customers are asked for a Google review — the thing most people check before calling an appliance tech.
Frequently asked questions
The questions we hear most, each answered in a sentence or two.
Can customers tell me the brand and the problem before I call?
Yes. The request form collects what the customer needs and a description of the problem, and it all shows on the lead.
Will customers get a reminder before my visit?
Yes. Janus sends an appointment reminder so someone is home when your technician arrives.
Does Janus replace my answering service?
It catches the calls you miss with an instant text back and a lead on your board. Many businesses use it alongside their phone line rather than instead of it.
Can my customers use it in Spanish?
Yes. Your request form works in English and Spanish.
Do I pay per technician?
No. Every plan includes unlimited users, so every technician on your team can log in.
How long does setup take?
Most businesses have their branded request form live the same day.
Try Janus free
Your front door starts with a “Request Service” button, already set for Appliance Repair Companies — change it anytime.
Start your plan